Privacy Policy

1. Introduction

CascadeCloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and advertising services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Company information and job title
• Payment and billing information
• Marketing preferences and communication history

Automatically Collected Information

We automatically collect certain information when you use our services:

• IP address and device information
• Browser type and operating system
• Usage patterns and service interactions
• Cookies and similar tracking technologies

Lead Data

In providing our services, we process lead data on behalf of our clients, including:

• Prospect contact information
• Behavioral and demographic data
• Interest and intent signals
• Interaction history and engagement metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our lead generation services
• Processing payments and managing accounts
• Communicating with clients about services and updates
• Analyzing usage patterns to enhance platform performance
• Complying with legal obligations and preventing fraud
• Marketing our services (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in service delivery
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit permission for specific purposes

We do not sell, rent, or trade personal information to third parties for their marketing purposes.

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and employee training programs
• Secure data centers with physical and digital protections
• Incident response procedures for potential breaches

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Lead data is typically retained for the duration of the client relationship plus applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request information about the personal data we hold
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of data processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze service usage. You can control cookie preferences through your browser settings, though this may affect service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information.

12. GDPR Compliance

For European Union residents, we comply with the General Data Protection Regulation (GDPR) and provide additional protections for personal data processing.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

This Privacy Policy is effective as of the date listed above and applies to all information collected by CascadeCloud.